If you have a perpetual (one-time) license, but have inadvertently downloaded Office apps from the Mac App Store, you can follow these steps to install the right apps. Remove and reinstall Office apps. Close Word, Excel, PowerPoint and Outlook apps. Microsoft Office 365 for Mac: Get Word, Excel, PowerPoint, and others in App Store You can get any of the Office 365 apps in the Mac App Store and use your current subscription with them.
Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. Save documents, spreadsheets, and presentations online, in OneDrive. Share them with others and work together at the same time. The Office app combines the Word, Excel, and PowerPoint apps you know and rely on, with new capabilities that harness the unique strengths of a phone to create a simpler, yet more powerful Office experience on the go. Whether using it for personal or professional reasons, the Office app is designed to be your go-to app for getting work done on a mobile device.
Hello Andrea Maeda,
If I'm understanding you right, you're being asking to verify your license when using the Office 365 app that you downloaded from the Mac App Store. I'm happy to help you sort this out so you can start using that app the way you expected to.
Have you purchased a copy of Office 365 previously? Although the apps that come with Microsoft Office 365 (i.e., Word, Excel, PowerPoint, and Outlook) are free to download from the Mac App Store, you may have to purchase Office in order to activate them before you're able to use them. According to the Microsoft website, once you purchase Office you should be provided with a product key you can use to activate Office on your Mac. As you'll see in the description section of the Microsoft Office 365 app in the Mac App Store, Office 365 offers annual subscriptions that can be billed to your App Store account. You should be able to view more information about all of this here: Microsoft - Office install. If you need more help with activating Microsoft Office 365, reach out to Microsoft using the 'contact us' link at the bottom of that website.
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